Frequent Questions
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  1. What kind of pets do you allow?
    Canine & Feline.
  2. Do you permit exotic pets?
    No
  3. How many pets may I have?
    Two.
  4. Are there any deposits, special fees, or monthly charges to have a pet?
    $300 Pet Fee.
  5. What must I bring with me to tour an apartment?
    Government Issued Identification, Driver’s License or Passport.
  6. What are your fees and monthly charges?
    There is a $5 trash fee & $3 pest control fee.
  7. What are the income and credit qualifications?
    Requirements are to make 3 times the amount of rent.
  8. What is acceptable “proof of income” to sign a lease?
    Paycheck stubs, bank statements or tax returns.
  9. What happens if I qualify for an apartment, but my roommate does not?
    All applicants must meet rental criteria guidelines.
  10. Is my security deposit totally refundable?
    Yes, provided all final rent and utility charges are paid. Deposit refunds are subject to lease contract requirements.
  11. If I get a job transfer, can I break the lease?
    Only Military.
  12. Can I change to a month-to-month lease plan after my first year?
    Yes.
  13. What utilities are included in my lease?
    No utilities included.
  14. How long is the term of the lease?
    Lease terms are flexible from 6, 7, 8, 9, 10, 11 & 12 up to 14.
  15. Do you accept leases for short terms?
    Yes, minimum is 3 months at a higher rental rate.
  16. Am I required to have renters insurance?
    Yes, $100,000 Liability
  17. Do you offer furnished apartments?
    No.
  18. Do you offer corporate apartments?
    No.
  19. If something needs to be repaired in my apartment, how do I report it?
    In writing via email, call, or come by the office.
  20. When is my rent payment due?
    On the 1st of each month.
  21. What day of the month am I liable for a late charge?
    On the 4th of the month.
  22. Will you accept electronic payments from my bank?
    Yes.
  23. Is there a place where I can pay my rent after office hours?
    Yes, there is a night drop box in the back porch of the office.
  24. There is a person who might be staying with me for a while, is that permitted by the lease?
    Minimum of 3 day visits are allowed. If longer we would require to run a background check.
  25. Do you have reserved parking?
    Yes, Covered parking is assigned.
  26. I have a motorcycle, where can I park it?
    Must be parked in the parking lot or covered parking only.
  27. My children live with me in the summer; do I need to notify your office when they arrive?
    Yes.
  28. Can I install my satellite dish at my apartment?
    Yes, if a patio is available.
  29. Do you have cable services?
    Yes, with Time-Warner.
  30. Does the property have a fitness center?
    Yes, from 8:00 am to 10:00pm.
  31. Does the property have a swimming pool?
    Yes, from 10:00am to 10:00pm.
  32. Does the property offer on-site recycling?
    No.
  33. Are gas grills permitted at your property?
    Yes, grilling has to be 10 feet away from any building.
  34. Is there any additional storage space available at your property?
    Yes 10x10 storage for $50 a month.
  35. Are residents permitted to paint their apartment?
    Yes, upon move-out must paint it back to original color.
  36. Will you accept my delivery packages for me?
    Yes, we sign them in and you sign them out.
  37. Do you have a list of Preferred Employers?
    Discounts are given to anyone in Education, Government, & Medical.
  38. Where do I register to Vote?
    Texas State Technical College Support Center or any Cameron County Offices.
  39. How is your property different from the competition?
    We have manicured grounds, great resident amenities including our fitness center, and we are in a great location that's close to everything! Our 24 hour maintenance team is unsurpassed in quality and care of your residence.
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